2. 6 Freeze Payment and Financial Transactions

Reference: Manage Auto-Payments Process Model - Page 1 for the business process diagram associated with this activity.

Group:

•	Billing. Bill Completion

•	Distribute and Freeze Auto Payments

Actor/Role: CC&B

Description: System freezes Payment and corresponding Financial Transactions . Refer to 4.3.1.1 Manage Payments.

This step is executed from batch and online processing.

•	Automated Process: System automatically freezes Payment and Automatic Payment Financial Transactions when:

•	Billing (Bill completion) process runs and business rules require Automatic Payment creation at the Bill completion time.

•	Distribute and Freeze Auto Payment background process runs (it runs right after Auto Payment Creation process).

•	Manual Process: Automatic Payment and corresponding Financial Transactions get become frozen when:

•	CSR or Authorized User creates/modifies Automatic Payment for Account using Payment Event screen.

•	CSR or Authorized User completes the Customer’s bill (in case that business requires to create Auto Payment at bill completion type).

Entities to Configure

•	Customer Class

•	Installation Options

•

SA Type

Available Algorithms

•	SA Type Pay Freeze Algorithm

•	Customer Class Pay Freeze Algorithm

•	Customer Class FT Freeze Algorithm

•	CI_STPZ-RMVC- Create adjustment to remove SA's credit

•	CI_RMCR_PPB - Prepay Automatic Payment Set Current=0

•	CI_APAY-DFLT - Automatic Payment Creation

•	CI_PAYFRZ_OI - OI ONLY! Link payment FT's to match event

•	WX-SSPNOTIFY - Set Payment Notifications for Self-Service

Process Names

•	BILLING - Billing

•	APAYDSFR - Distribute and Freeze Auto Payments